Privacy Statement

Privacy Statement

Your privacy is important to us. At The Magneto Guys we place great importance on protecting the privacy of our website users. We are committed to providing a safe and secure user experience and will ensure that the information you submit is used only for the purposes set out in this policy.

This Privacy Statement applies to all 'personal data' as defined by the General Data Protection Regulation (GDPR) 2018.
Information You Provide to Us
We only collect information about you if we have a reason to do so–for example, to provide our Services and/or Products, to communicate with you, or to make our Services and/or Products better.
Emails
The Magneto Guys may collect any or all of the following information about emails sent to us including communication sent via this website's 'Contact Us' facility:
  • Name
  • Address
  • Email address
  • Phone number
  • Any details supplied by the customer in connection with his/her enquiry
This information is used in order to answer the enquiry and is currently kept indefinitely.
Orders for Products and Payment for Services
The Magneto Guys may collect any or all of the following information about Orders for Products and Payments for Services:
  • Name
  • Invoice address
  • Delivery Address
  • Email address
  • Phone number
  • Item(s) ordered and price(s)
  • Credit card details including card number, expiry date, CSC and card holder's post code
This information is used in order to complete the transaction and is currently kept indefinitely except for the credit card details listed above which are destroyed as soon as the payment has been processed with our card provider.
Web Orders
The Magneto Guys may collect any or all of the following information about orders for products placed on this website:
  • Name
  • Invoice address
  • Delivery Address
  • Email address
  • Phone number
  • Item(s) ordered and price(s)
This information is used in order to complete the transaction and is currently kept indefinitely.
Web Orders Payment Process
As part of the checkout process this website is required to communicate with a 3rd party system in order to take payments. The information shared with this 3rd party may include any or all of the following:
  • Name
  • Email address
  • Telephone number
  • Invoice address
  • Details of the items ordered and cost
This information is used to process the payment for the web order. No credit card information is sent or received during this operation.
How Else Do We Use Your Personal Information?
We use your personal information to provide you products and services, such as to fulfil your requests for products or services, to answer any questions you have sent to us and to help us personalise our offerings to you. We also use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions. We may use IP addresses to analyse trends, administer the website, track movement on the website, and gather broad demographic information. IP addresses are not linked to personally identifiable information. We may e-mail you in the future regarding new products and/or services we may introduce. If at any time you wish to opt out of this marketing activity simply send an e-mail to workshop@themagnetoguys.co.uk requesting to be removed from our email list. If you choose to opt out of receiving messages you will still receive such communication including emails as we see necessary to complete any ongoing service or transaction in place at the time of your opt out request.

Security Measures
All data stored by The Magneto Guys is held in a fully protected environment. We ensure that any data held by us is monitored internally against unauthorised access, destruction, loss or manipulation. Our systems remain constantly vigilant to protect the sensitive information we retain.

How to Reach Us
If you have any questions about this Privacy Statement, or you would like to contact us about any of your  rights as a user of our website and or the products/services we provide, please Contact Us 

The Magneto Guys do not share information
We are committed to protecting your privacy and will never sell or share your confidential information
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